T&Cs

Refunds

If you are unhappy with any purchase please contact us within 10 days and return the item(s) in the original packaging and condition within 30 days and we will be happy to issue you with a refund or exchange

If in the unlikely event that an item arrives damaged please notify us as soon as possible. In most cases we will be able to send out a replacement, however as many of our products are variable limited editions it may not be possible to supply an exact replacement, in which case a refund or exchange for a product of the same value.


Cancellations

Typically orders are usually processed within 12-36 hours of being received. If you change your mind and want to cancel your order please let us know as soon as possible by emailing doodlefacestudio@gmail.com

If we receive your cancellation before your order is shipped we will gladly process a full refund. If you request to cancel your order after it has been dispatched we will be unable to process a refund until the item(s) has been returned to us. Once returned to us we will process a refund for the cost of the item(s), less the postage and packaging costs paid.


Delivery

Orders are usually shipped within 3-5 days (Monday - Friday). Please note that all doodles are made to order.  This means that at busy times there may be an extra couple of days wait. Please contact me if you would like an update on your order.


UK Shipping

All UK orders are sent via Royal Mail Second Class post. This service usually takes 2-3 working days.

If you have special delivery requirements, please contact us at doodlefacestudio@gmail.com and we will do our best to help.


International Shipping

All orders outside of the UK are sent via Royal Mail Airmail International Standard - This service is available for all products. Royal Mail estimate that this service usually takes 3-5 working days for customers in Europe and 5-7 working days for customers outside of Europe. Please note the delivery times are an estimate only and are not guaranteed by Royal Mail.

The Royal Mail International Standard service will not require a signature upon delivery and is not trackable.

Customs - Please note for deliveries outside the EU, the recipient be liable for customs charges.

Security and Privacy

We ensure that your name, address, and any other information you give us will be kept securely.  All our payments are made securely through PayPal.


Payment

All transactions are processed in United Kingdom Pounds (£). Exchange rates are an estimate only, based on the latest figures.


VAT Receipts

Doodle Face Studio are not VAT registered, VAT is not charged on our products.


Copyright

Copyright is always retained by the artist and images must not be reproduced without written permission from Doodle Face Studio.

© All Rights Reserved 2017

Twatty Beer Doodles / Beer Doodles

A trading name of Doodle Face Studio Ltd.